Privacy Policy

Cotton9 (“us”, “we”, or “our”) will treat all customers’ personal details as confidential and will only disclose this information in the circumstances set out below. Cotton9 will keep it on a secure server and will comply with EU Data Protection legislation in relation to the use of customers’ personal data. When customers register on this Website, or make a purchase Cotton9 will ask the customer to input and will collect personal details from the customer such as name, e-mail address, billing address, telephone number. Cotton9 may also collect, and its third party providers may collect, information about where the customer is on the internet (e.g. the URL they came from, IP address), their browser type, the country and telephone area code where the customer’s computer is located, the pages of Cotton9 website that were viewed during the customer’s visit, any advertisements the customer may have clicked on, and any search terms that the customer entered on the Website. Cotton9 confirms that any personal details which the customer provides to us (or which are available on public registers) and any user information, from which Cotton9 can identify the customer, is held in accordance with the the EU Data Protection legislation.

Cotton9 uses customers’ information only for the following purposes:
1. Maintaining the customer’s registration,
2. Processing the customer’s order and sharing necessary information with the respective designer or courier company,
3. For statistical purposes to improve this Website and its services to the customer,
4. To serve website content to the customer,
5. To administer this Website,
6. If the customer consents, to notify them of products or special offers that may be of interest to them,
7. If the customer consent, to send them information by post or email.

Cotton9 will not release customers’ personal details, however customers should be aware that if Cotton9 are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide customers’ personal details and /or user information, Cotton9 is entitled do so.

Customers should check back frequently to see any updates or changes to Cotton9 privacy policy.

Cookie Policy

Cotton9 (“us”, “we”, or “our”) uses cookies on Cotton9.com (the “Service”). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

Cotton9 uses cookies and tracking technologies partners such as Google Analytics. They are used to make the Site work as efficiently as possible, remember your login details and simplify your visit. Cookies and tracking technologies are useful for gathering information such as browser type and operating system, tracking user’s movements around the Site, gather demographic information, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies also help customize the Site for visitors. Personal information cannot be collected via cookies, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with tracking technologies to provide us with Site management statistics.

How Cotton9 uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser. We use cookies only for the following purposes:

1. To enable certain functions such as language settings, tracking potential purchases, keeping you logged in, serving you imagery in appropriate sizes.

2. To provide analytics.

3. To store your preferences.

We use both session and persistent cookies on Cotton9 and we use different types of cookies to run the website. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of Cotton9.

What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.